Shipping Policy

All orders are shipped from Dubai, UAE, via one of our courier services companies to anywhere in the World.

After you place an order, you will receive an email confirming that we have received your order and are processing it.

To keep you informed about the progress of your order, we will send further email notifications as we dispatch your order.

Our goal is always to ship your order same-day, but depending on what time your order was placed and how busy we are, your order may take 2-3 business days to ship from the time you submit it.

Shipping rates & delivery time

If you have any questions about your order please contact us.

[email protected]

• Certain items can be exchanged within 14 days from the date of purchase and with original receipt.
• Items must be returned in their original packaging and in good condition.
• As per company policy, there will be no refunds.
• Items eligible for exchange must be full priced items; discounted, promotional, sale items are all excluded.
• The value is calculated in AED as per invoice value.
• In case you want an exchange, you may choose items of the same value or a credit note for the same value.
• The following items may not be returned for exchange or credit note:
• Sale and promotional items unless defective or damaged at the time of the delivery prior to client signing the delivery receipt.
• Specific terms and conditions apply to furniture, vintage furniture and other special items.