Exclusive Distributor for The Rug Company in UAE.
  • Certain items can be exchanged within 14 days from the date of purchase and with original receipt.
  • Items must be returned in their original packaging and in good condition.
  • As per company policy, there will be no refunds.
  • Items eligible for exchange must be full priced items; discounted, promotional, sale items are all excluded.
  • The value is calculated in AED as per invoice value.
  • In case you want an exchange, you may choose items of the same value or a credit note for the same value.
  • The following items may not be returned for exchange or credit note:
    • Sale and promotional items unless defective or damaged at the time of the delivery prior to client signing the delivery receipt.
    • Specific terms and conditions apply to furniture, vintage furniture and other special items.

 

 

 

 

 

 

 

 

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